Getting started

This guide outlines how a business that is creating phone calls (or their supporting service providers such as CCaaS providers or reputation insight providers) can register a business and its phone numbers, providing protection against inaccurate spam labeling and providing access to critical reputation status information. This process is recommended for all calling enterprises. Access is also available on an individual enterprise level using Hiya’s free Number Registration product. API access is a convenient way to automate the maintenance of any registered business frequently changing phone numbers.

Number Registration is an independent service from Hiya’s Branded Call service. Registration of numbers in this product does not also cause registration for branding, nor vice versa.

Request an API key

Access to the Number Reputation APIs is available via RESTful API calls, queried with a unique API key that will be provided by Hiya after a service agreement is signed. To begin, connect with a Hiya service agent to begin the process of starting your account and receiving an API key.

Note: If this service will be used to see the reputation of phone numbers in use by other companies, you will need to provide contact information for those companies and must have documentation on file that grants you authorization to represent the company for services such as number registration.

Access to this API is a premium service. Service fees may apply for each registered business and for each use of the reputation endpoint. Terms of access will be arranged during initial discussions to grant API keys.