Self-Hosted Solution Introduction
Hiya provides a Self-Hosted AI Voice Detection (voice Authenticity Verification) solution, aimed at enterprise clients with the highest security standards who are willing to directly manage the solution on their own infrastructure.
Scope
The Self-Hosted solution covers AI Voice Detection only. The following table clarifies what is and isn't included:
| Service | Included |
|---|---|
| AI Voice Detection (authenticity verification) | ✅ |
| Identity Verification | ❌ |
| Branded Calling | ❌ |
| Spam Analytics | ❌ |
| Number Reputation | ❌ |
| Voice Scam Detection | ❌ |
For services outside the scope of this solution, refer to Hiya's SaaS offering.
What Hiya provides
- Technical Documentation — detailed information on how the solution works.
- Technical Manuals — step-by-step guides on how to operate and maintain the service.
- Container Image — contains the ML models and provides a simple interface for voice verification.
- Technical Support — can aid in planning, installation, troubleshooting, or upgrading the solution.
What the customer provides
- Infrastructure — the environment in which the solution will be deployed. See Installation Requirements for details.
- Technical Support Team — should be able to follow the Technical Manuals and be generally familiar with containerized solutions.
Hiya also provides a SaaS cloud-based alternative, in which Hiya is responsible for everything related to the voice verification service. See the Authenticity Verification guide for details.
Types of deployments
The Self-Hosted AI Voice Detection Solution can be deployed in two different ways:
Online Self Hosted
The service containers connect to the Hiya Platform for license verification and pay-per-use charging. Voice data never leaves the customer deployment — only periodic connections to the Hiya Platform are needed.
Offline Self Hosted
The service containers have no external connections due to strict air-gapped network requirements. Automated license verification via the Hiya Platform API is not possible; periodic usage reports must instead be provided by the customer to Hiya.
In both modes, additional license, setup, and support fees may apply.