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Annex

Customers are responsible for ensuring that the solution adheres to pertinent industry regulations and data protection laws. The terms and conditions governing the self-hosted containerized solution are applicable.


Supported container runtimes

  • Docker
  • Podman
  • Containerd
  • CRI-O
  • rkt
  • runc
  • gVisor

Supported CPU architectures

Even if other architectures are supported, we strongly recommend the 5th generation Intel Xeon Scalable Processors (Emerald Rapids) for superior performance and efficiency.

ArchitectureNotes
Intel Emerald RapidsRecommended
Intel Sapphire Rapids
Intel Ice Lake
Intel Cascade Lake
Intel Skylake
AMD EPYC Genoa
AMD EPYC Milan

Data transferred for billing and licensing

In order to validate contract terms and quantify usage for billing purposes, a licensing and credit system is integrated into the solution.

When containers are deployed, they contact the Hiya Platform to verify that your license is active, and consume credits from your Hiya Platform account whenever a verification is performed.

The following data is transferred from the Hiya containers to the Hiya Platform (api.hiya.com):

DataPurpose
API TokenLicense and deployment verification
Amount of audio verified (in seconds)Pay-per-use billing

No other audio information is transferred or otherwise processed by the Hiya Platform when providing the on-premise service.


Network connectivity matrix

The following assumptions apply:

  • IP X.X.X.X — IP or IP range of the sources consuming the Hiya Service
  • IP Y.Y.Y.Y — IP or IP range of the Hiya Service
Source IPSource PortDestination IPDestination PortProtocol
X.X.X.X*Y.Y.Y.Y8080gRPC
Y.Y.Y.Y*api.hiya.com443HTTPS